How BayAnswer works
Your number stays the same. The calls you can't get to are answered, logged, and texted to you.
A customer calls
If nobody picks up within your set number of rings (or after hours), the call forwards to your BayAnswer line.
BayAnswer answers as your shop
It greets callers with your shop name, discloses that the call is recorded, and works out what they need.
It handles the request
It books appointments, takes quote-status details, answers questions about hours and location, triages tows, and transfers urgent calls.
You get a summary
Every call is texted and emailed to you with the caller, vehicle, request, and next step.
Missed callers get a text
Anyone who hangs up gets a text back within seconds.
Monthly ROI report
See calls answered, appointments booked, and estimated revenue recovered.